Office Health and Safety

The productivity of a company begins with the health of its employees. While it is not always possible to eliminate sickness, with the proper tools, reducing the illness and its effects can be within your reach. With this course, you will obtain what it takes to keep yourself and your co-workers healthy.

At the end of this course, you should be able to:

  • Identify common illnesses
  • Understand how they spread
  • Recognize symptoms
  • Apply treatment and prevention techniques
  • Establish an Emergency Response Plan

Office Politics for Managers

Office politics, or work politics, are the strategies and procedures that employees use to function and advance in a work setting. It is important for managers to learn and understand the office environment and the employees that make it tick. Since the manager interacts with several aspects of the workplace, one should learn how to effectively work with colleagues, supervisors, and upper management in order to help keep the department functioning as a whole.

To deal with office politics effectively, you must first accept the reality that they exist in every environment. Once accepted, the manager can learn the different ways to successfully manage employees as well as build the support they need to grow.

At the end of this course, you should be able to:

  • Understand the purpose and benefits of office politics.
  • Setting boundaries and ground rules for new employees.
  • Learn to interact and influence among colleagues
  • Learn how to manage various personality types in the office
  • Determine how to gain support and effectively network
  • Recognize how you are a part of a group and how you function.

Organizational Skills

Good organizational skills can prove beneficial in many areas of life, including personal and business areas. Organization can increase a person’s general productivity, project management, and can even affect his memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized.

To learn better organization skills effectively, a person must first learn efficient training tools and tips to help him reach his goal. With this help, everyone can take a better look at their current habits and form a new plan to become better organized in life.

At the end of this course, you should be able to:

  • Examine current habits and routines that are not organized
  • Learn to prioritize your time schedule and daily tasks
  • Determine ways of storing information and supplies
  • Learn to organize personal and work space
  • Learn to resist procrastination
  • Make plans to stay organized in the future

Overcoming Sales Objections

Everyone who works in sales will run into sales objections. From retail employees on the sales floor to sales executives, people at every level of the business need to learn how to overcome sales objections. With the right training, it is possible to turn objections into opportunities. Investing in sales objection training will help improve sales and the company’s bottom line.

By the end of this course, you should be able to:

  • Understand the factors that contribute to customer objections.
  • Define different objections.
  • Recognize different strategies to overcome objections.
  • Identify the real objections.
  • Find points of interest.
  • Learn how to deflate objections and close the sale.